Contact FlexUK
Do you have questions about our stretching equipment or need help choosing the right foam roller for your needs? Our team in Borehamwood is ready to assist you. Whether it is a question about a recent order or a request for more information on our myofascial release tools, we aim to provide clear and helpful responses.
Send a Message
Fields marked with an asterisk are required. We respond to all digital inquiries within one business day.
Visit Our Borehamwood Office
While we primarily operate as an online store, our administrative office is located in Borehamwood. This central location allows us to manage our UK-wide logistics effectively. Please note that we do not have a traditional walk-in retail showroom at this address.
Unit 12, Kinetic Business Park, Theobald Street, Borehamwood, WD6 4PJ, United Kingdom
Monday – Friday: 9:00 – 18:00
How Our Team Can Help
Every inquiry is handled by a knowledgeable team member who understands our equipment inside out. Here is what to expect when you reach out.
Product Inquiries
Choosing the right gear can be difficult with so many options. If you aren't sure which resistance band tension or yoga mat thickness is right for you, reach out to us. We can provide specific details on the materials, dimensions, and intended use for every item in our store — from peanut massage balls to knee support sleeves.
Order and Delivery Support
We aim for fast and reliable shipping across the UK. If you have questions regarding your delivery status or need to make a change to an existing order, please contact our support desk. Having your order number ready will help us assist you more efficiently.
Wholesale and Studio Accounts
We provide equipment to gyms, pilates studios, and fitness centers throughout the country. If you are looking to out-fit a commercial space with our premium mats or recovery tools, please get in touch for bulk pricing and account information.
Our Commitment to Service
Customer satisfaction is the foundation of FlexUK. We take all feedback seriously and use it to improve our product selection and service standards. If your experience with our equipment has been anything less than excellent, we want to hear from you.
What Happens After You Reach Out
We Review Your Inquiry
Every message is read by a team member who knows our stretching equipment, myofascial release tools, and mobility accessories. Product questions go to our gear specialists; order queries go straight to our logistics desk.
We Respond Within One Business Day
Whether you phone us during business hours or email in the evening, we aim to get back to you within one working day. Complex wholesale or studio account requests may take slightly longer — we will let you know.
We Follow Up Until Resolved
If your question involves a delivery update or a product specification detail, we stay on the case until you have a clear answer. Your journey toward better mobility is important to us, and we are here to help every step of the way.
Reach Out Today
You can contact us via phone, email, or by using the contact form on this page. We strive to respond to all digital inquiries within one business day. Your journey toward better mobility is important to us, and we are here to help every step of the way.
View Stretching & Recovery Guide
Foam rolling exercises, stretching for beginners, and body stretching routines.
Return Information
Need to send something back? Contact us with your order number and we will guide you through the process.